Awakening Meraki Membership Policy and Procedure.

1. Overview This policy outlines the procedures for managing the monthly membership fees for Awakening Meraki’s membership program. It ensures transparency and clarity for members while maintaining the integrity of the membership services.
2. Membership Fee

• The monthly membership fee is charged on the member’s enrolment the day of initial sign up.
• Fees are automatically billed to the payment method provided at the time of registration.

3. Payment Methods

• Accepted payment methods include major credit cards, debit cards, and other digital payment platforms as listed on our website.
• Members are responsible for ensuring their payment information is up-to-date.

4. Late Payments

• If a payment is not successfully processed, members will receive a notification and a 7-day grace period to resolve the issue.
• Membership access may be suspended if payment is not received by the end of the grace period.

5. Cancellation Policy

• Members may cancel their membership at any time.
• Cancellation requests must be submitted in writing via email to [email protected] or through the membership portal where self-service cancellation is available.
• Cancellation requests must be submitted at least 5 days before the next billing cycle to avoid being charged for the upcoming month.
• Members will retain access to membership benefits until the end of the billing period in which the cancellation was submitted.

6. Refund Policy

• Monthly membership fees are non-refundable, except in cases of billing errors or other extenuating circumstances approved by Awakening Meraki.
• Refund requests must be submitted in writing and are reviewed on a case-by-case basis.

7. Reinstatement

• Members who cancel their membership may rejoin at any time but will be subject to current membership rates and terms at the time of re-enrolment.

8. Changes to Membership Terms

• Awakening Meraki reserves the right to adjust membership fees or terms with 30 days’ written notice to members.
• Members will have the opportunity to cancel their membership if they do not agree with the new terms.

9. Contact Information For any questions or assistance with membership fees or cancellation, please contact us at: [email protected]

By enrolling in the Awakening Meraki membership program, members agree to adhere to this policy.