Cancellation Process & Policy for Single Coaching Session

At Awakening Meraki, we are committed to providing the best experience for our clients. Please review the cancellation policy for your single coaching session:

1. Communication of Cancellations & Rescheduling:

• Cancellations within 24 hours of the scheduled session must be communicated in writing via email to [email protected]. Please ensure your email clearly indicates your cancellation request.
• All rescheduling must be done via the website. Please go to the Product Library, select the session, and use the rescheduling prompt to make the necessary changes.
• Cancellations made 24 to 48 hours before the scheduled session may be rescheduled based on availability.
• Cancellations made less than 24 hours before the scheduled start time or no-shows will be counted as a completed session and will not be eligible for rescheduling or refunds.
1. Non-Refundable & Non-Transferable:
• The purchase of this single coaching session is non-refundable and non-transferable.
2. Extenuating Circumstances:
• In the event of severe weather, illness, or other extenuating circumstances, exceptions may be made at the discretion of Awakening Meraki. Any request for an exception must be submitted for approval.
3. Awakening Meraki Cancellations:
• Awakening Meraki reserves the right to cancel or reschedule bookings due to unforeseen circumstances. If this occurs, clients will be offered the option to reschedule.
4. Refunds:
• Refunds for cancellations will be processed within 7 business days from the cancellation request. The refund will be credited back to the original payment method.
• Approved refunds will incur a 10% administrative fee to cover processing charges.

6. Session Expiration:

• This coaching session must be used within 12 months of the purchase date. Any unused session after 12 months will be at the discretion of Awakening Meraki.
1. Acknowledgment of Cancellations:
• Please keep a copy of your cancellation request for your records. Acknowledgment of cancellations or rescheduling requests due to extenuating circumstances will be at the discretion of Awakening Meraki.
2. Policy Changes:
• This cancellation policy is subject to change at the discretion of Awakening Meraki. Any updates or modifications will be communicated in writing.